When the client realizes great value from working with the Oyster team and then requests our help in addressing other business challenges, that is a success. At Oyster, we work hard to earn trust as it’s the core nucleus of how we establish and foster long term client partnerships. Being their first call when they need help is the ultimate reward.
Pete has senior level management experience in coaching, consulting and leading large programs and operations teams; driving significant, impactful change management, process improvement and implementation efforts. He possesses a deep background with over 30 years of experience with Fortune 500 companies working in International Quality Manufacturing and Financial Services industries. Pete has spent the past 20 years in the financial services industry (brokerage, clearing, compliance and retail banking) in quality service delivery, program leadership, PMO governance and operations leadership roles. He has led complex organizational/operational integrations, change management and implementations, client service programs, regulatory responses/remediations, technology/SDLC control programs, process improvements, and clearing vendor evaluations. He has a proven track record of success serving as executive management consultant and PMO Lead/Program Manager. Pete is especially skilled at building strong trusting relationships at all levels and functions across complex organizations
Expertise
- Engagement Lead for clearing platform assessments, vendor evaluations & selection/decisioning guidance
- Program Lead for Consolidated Audit Trail (CAT) readiness & implementation engagements
- Program Lead for Market Access/15c3-5, 301(b)(10) & Reg ATS SEC Independent Consultant engagements
- Program Lead for a Top 5 BD/RIA SEC Exam response initiative & remediation plan & execution
- Project Manager for SEC Surveillance Technology Independent Consultant engagement
- PMO Program Lead for two large regional Bank Broker-Dealer integrations ($8B & $10B AUM)
- Developed/led business continuity & event management for 1000+ retail bank branches across 9 states
- Integration program lead for two large bank operational conversions (360 & 250 branches respectively)
- Implemented centralized onboarding and access review processes for 8500+ branch associates
- Designed, built and managed service quality improvement program for Top 2 brokerage firm
- Other experience includes: Vendor rationalization/consolidation, Risk management and controls, Coaching/mentoring PMs, Vendor governance processes (SLAs, reporting & controls), Operations & technology management, Trading & Markets (SDLC, controls, technology governance, 15c3-5, Reg ATS, Reg SCI Reviews, cybersecurity assessments & clearing platform reviews)
- Expertise includes executive communications, project leadership, training delivery, PM/PMO coaching/mentoring, risk & issue management, command center and event leadership, business continuity planning and recovery execution
Career Highlights
- Director, Branch Operations, Capital One Financial
- Lead Consultant, Program and PMO Lead, CapTech Ventures, LLC
- Senior Project Manager and PMO Lead, Wachovia Securities, LLC
- Corporate Director of Quality Services, Universal Corporation