Is Your Firm Ready for AI Technology?

Attending the 2025 T3 Technology Conference in Dallas reinforced a clear message—AI isn’t coming; it’s here, and it’s already making a significant impact across the financial services industry. Conference conversations weren’t just about the possibilities of artificial intelligence (AI), but about real-world applications actively reshaping how firms operate, engage clients, and manage risk. 

The biggest takeaway from the T3 Technology Conference: firms must take proactive steps to ensure they’re ready for AI. 

This year’s conference, with nearly 1,000 attendees, focused on “The Organic Growth Imperative,” highlighting the challenges financial advisors face in achieving sustainable growth. While M&A activity remains strong, firms are increasingly turning to technology, including AI, to drive perform tasks, enhance client engagement, and stay competitive in an evolving market.

AI is Already Changing Financial Services

AI systems are being implemented across firms to enhance operational efficiencies, automate compliance tasks, and provide deeper client insights. The T3/Inside Information Software Survey revealed that 41% of advisors are already using AI tools like ChatGPT and Copilot. Industry surveys show that a growing number of financial professionals are integrating AI into their workflows, improving productivity, and streamlining decision-making processes.

But at what risk?

AI Readiness: Are You Prepared?

As financial services technology solutions become more sophisticated and are embedded in tech stacks, firms must find a way to stay compliant with regulatory frameworks that aren’t keeping up. We’ve already seen firms and regulators playing tug-of-war with off-channel communications. As AI technology advances, navigating technology and regulatory requirements will become more complex. 

For example, if a firm uses an AI application that analyzes an adviser-customer phone call and provides a summary for future reference, but the phone call was not recorded or transcribed, is that analysis a communication that must be documented?

As more and more technology options are available, it will become critically important for firms to

• analyze the risks;
• determine which technology options balance risk against growth;
• perform technology vendor due diligence; and
• provide adequate policies, procedures, controls and testing to ensure compliance. 

Additional Resources

Generative AI: FINRA Vendor and Communication Rules Still Apply

Hidden Costs, Smart Choices: Mastering Your Technology Stack

Choose The Right Wealth Management Technology Core

Successfully Navigate AI and Compliance Challenges

If you’re wondering how AI fits into your firm’s strategy, compliance program, or operational efficiency, now is the time to start the conversation.

Oyster Consulting’s technology and regulatory compliance experts provide the guidance firms need to implement AI-driven solutions while maintaining compliance with evolving regulations. We can help your firm

• Review your current technology to identify strengths, weaknesses, and opportunities for improvement;
• Provide insight and guidance on prioritizing current technology initiatives.
• Evaluate and select the best technology solutions for your firm.
• Develop policies and procedures for AI and other innovative technologies.

Whether you’re integrating AI into your operations or refining your compliance strategy, Oyster Consulting delivers the insights and expertise necessary to keep your firm competitive, compliant, and prepared for the future.