Gena Spitzer 1 (002) Gena Spitzer Relationship Manager 804.588.5084 vCard

Gena brings more than 30 years of experience in leadership, organizational alignment and client service to her relationship management position. Seventeen of those years have been in the financial services industry. Prior to joining Oyster, Gena was a Practice Director and member of the Leadership Team at Rubicon International. Previous to that, she served as Director, Corporate Services and Senior Manager, Corporate Support with Wachovia Securities (now Wells Fargo Advisors). She participated on merger and acquisition teams, managed vendor relationships, organized community involvement activities and oversaw the business continuity and disaster recovery programs.  Gena’s experience also includes fiscal management, process execution and management, change management, identifying service and process trends, providing workable solutions, managing conflict resolution, project management and training.

Expertise

  • Serves as Relationship Manager in the business development arm of Oyster Consulting
  • Participated in the development of Oyster’s approach in response to the DOL Fiduciary Rule and serves as Chair of the DOL Steering Committee
  • Develops and manages outreach around regulatory developments (e.g. DOL Fiduciary Rule, 15c2-12 Municipal Continuing Disclosure Cooperation Initiative – MCDC, Reg SCI, etc.)
  • Developed and managed firm-wide implementation programs for Financial Advisors moving from one firm to another as well as the opening of new Branch Offices
  • Participated in merger due diligence teams and led working groups for several mergers
  • Marketed software and professional development services to clients throughout the US including oversight of the software implementation process, ongoing client service and support as well as retention
  • Managed and developed a team of consultants supporting more than 700 clients
  • Developed and implemented Executive on-boarding programs
  • Developed and delivered training programs including industry specific topics as well as soft skills
  • Created and managed mentoring/coaching programs
  • Facilitated resource assessment discussions and performance review processes utilizing competency based criteria

Career Highlights

  • Practice Director/Leadership Team Member, Rubicon International
  • Director, Corporate Services, Wachovia Securities (Wells Fargo Advisors)
  • Senior Manager, Corporate Support, Wachovia Securities (Wells Fargo Advisors)
  • Coordinator, Corporate Communications, Wheat First Securities (Wells Fargo Advisors)
  • Business Development, Marketing, Start-Up Activities, Rubicon International
  • Recruiting & Training Coordinator, Arthur Andersen/Andersen Consulting (Accenture)

Education, Accolades, Industry Affiliations

  • Wachovia Securities, Executive Leadership Program
  • Portland State University, Portland, OR – General Business